Warranty Terms

Limited Lifetime Warranty Coverage

At Heartland Home, we are committed to delivering high-quality products.  We stand behind the craftsmanship and durability of our product line. To provide our customers with added peace of mind, we offer a Limited Lifetime Warranty for our products under the following terms and conditions.


To activate our Limited Lifetime Warranty the buyer must complete the registration form located at https://heartlandhomeproducts.com/warranty within 30 days of product delivery.


The Warranty covers faulty workmanship and/or materials when the product is used under normal domestic conditions.  The Warranty is valid only for products purchased directly from Heartland Home Products or an authorized retailer.  The Warranty applies to the original owner of the item and is valid whether self-purchased or received as a gift.


The Warranty does not cover damage caused by normal wear and tear, accident, misuse, abuse, or commercial use.  It also does not cover scratches, stains, discoloration, or damage from overheating.  Heartland Home reserves the right to refuse the replacement of items when it is deemed that the damage is not due to a defect in the product.

Submit a Claim

If you believe your Heartland Home product has a defect covered by this Warranty, please follow these steps:

  • Contact Heartland Home Customer Service at warranty@heartlandhomeproducts.com to initiate the warranty claim.
  • Provide proof of purchase, including the original sales receipt or order confirmation, to verify the date of purchase.
  • Describe the issue or defect, including clear photographs or other requested documentation.

If a defect in material or workmanship is confirmed, Heartland Home will, at its discretion, provide one of the following remedies:

  • For warranty claims submitted within 6 months of purchase, items confirmed to be defective will be replaced free of charge.
  • For warranty claims submitted more than 6 months after purchase, replacements will be offered for the manufacturing cost of the item plus applicable shipping.
  • If Heartland Home cannot provide a replacement for the item purchased, a suitable substitute or an appropriate refund will be provided.

To the extent permitted by applicable law, in no event shall Heartland Home be liable for any consequential, incidental, or indirect damages resulting from the use of our products, including but not limited to loss of use, inconvenience, or other losses.  Our liability is limited to the purchase price of the product.  Heartland Home reserves the right to amend or modify this Limited Lifetime Warranty at any time.

Governing Law

This Warranty is governed by and shall be construed under the laws of the State of Wisconsin.